Key findings

In the digital era, automated invoicing and financial management systems have become a market standard. Fakturownia – operating in Poland – and its sister platform in the Czech Republic, BitFaktura, are excellent examples of modern SaaS platforms that support entrepreneurs in their day-to-day financial and accounting tasks.

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In practice, they represent the same system, available under different names and domains tailored to the specifics of individual markets and language versions. Both are products of Fakturownia sp. z o.o., headquartered in Warsaw.

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These platforms enable convenient invoice generation, inventory management, online payments, as well as integrations with e-commerce systems and – in the case of the Polish market – with the National e-Invoice System (KSeF).

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Both Fakturownia and BitFaktura also offer the "Connection to Bank Account" service, delivered in partnership with Kontomatik. This solution allows for secure connection to a bank account, automatic transaction import, balance preview, and automatic matching of payments to issued invoices.

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How It All Started – A Market-Driven Need

In the accounting industry, more and more companies are embracing automation to streamline and accelerate daily operations. The trend is clear: the market also expects automation in the areas of finance and payments.

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Talks about introducing the Kontomatik service in the Czech market started before its integration into Fakturownia in Poland:

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‍"We started exploring this topic four years ago. At the time of implementation in the Czech Republic, we were one of the last systems without this type of solution. Clients asked about it very frequently," emphasizes Barbara Chudárková, Managing Director of the Czech BitFaktura.

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In Poland, the main driver for action was the growing competition.

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For a long time, bank data import in Fakturownia was handled manually – users had to download CSV files directly from their banks. The need for an automated solution had been repeatedly requested by users over several years.

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It’s worth noting that the Czech market also offers other solutions that automate the flow of information – for example, systems that send payment notifications to email addresses. While such functionalities are now less commonly used in Poland, they remain quite popular and widely available in the Czech Republic.

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However, for the Fakturownia team, it was essential that the solution implemented in the Czech market would mirror – 1:1 – the system already in place in Poland.

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Why Kontomatik?

Initially, there were some concerns about whether Czech customers – who had so far relied on local providers – would accept a foreign solution, especially in such a sensitive area as banking data. However, these concerns quickly proved to be entirely unfounded. The Czech Republic is one of Kontomatik’s key markets, and the company has a well-established position across several important industries there.

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Since the launch of the bank account connection feature, Fakturownia has recorded a noticeable increase in sales of its higher-tier Pro and Pro Plus plans, which include access to the service.

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‍"The solution has been very well received – customers want to use it, and the number of users continues to grow steadily from month to month," notes Alicja Nikodem, Manager of the Integrations and Add-ons Department at Fakturownia.

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Business Finance Management Has Never Been That Simple

Thanks to the bank account connection feature, users of Fakturownia and BitFaktura gain access to automatic synchronization of bank transactions and real-time account balance updates—without the need to manually download files or log into banking systems.

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The automated data import, powered by Kontomatik, occurs three times a day, allowing businesses to work with up-to-date financial information at all times. Transactions are matched with the corresponding sales documents, significantly simplifying payment tracking and eliminating the need for manual reconciliation of payments with invoices.

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This solution not only saves time but also minimizes the risk of errors that often occur during manual financial data processing. Access to the current balance and complete transaction history also supports more informed and accurate business decisions.

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‍"Kontomatik means time savings, real-time information access, complete data, and a significant reduction in the risk of errors," emphasizes Alicja Nikodem.

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Fast Feedback and Efficient Execution

The Fakturownia team is known for its exceptionally responsive support—quick and precise replies are one of the key factors that build customer trust in the platform. That’s why the speed of support in collaboration with technology partners like Kontomatik is crucial. The responsiveness of the partner directly impacts how quickly and effectively Fakturownia can address user inquiries.

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In this regard, both the Polish Fakturownia and the Czech BitFaktura can count on full support from the Kontomatik team—regardless of the market or nature of the request.

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‍"What we value most in working with Kontomatik is the fast feedback, clear and precise responses, and the openness to client needs, along with a willingness to continuously implement improvements," Barbara Chudárková and Alicja Nikodem agree.

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The cooperation with Kontomatik is based on a partnership-driven dialogue and a joint effort to address user needs—both in Poland and the Czech Republic. For both teams, the implementation of this solution was a significant step toward further development and professionalization of services.

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‍“The only thing I regret is that we didn’t start working with Kontomatik earlier,” Barbara Chudárková concludes with a smile.

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