Open banking and data building a new level of user experience in e-commerce

Kontomatik

July 2, 2020
Open banking and data building a new level of user experience in e-commerce

Rentchester fills the gap between buying furniture and renting an already-furnished house that usually does not match customer needs or personal taste. Rentchester offers a service that extends the useful life of furniture while achieving a sustainable, economic and social benefit for their clients with a circular economy-based model. Their goal is to make all the furnishing process as simple, flexible and sustainable as it can be.

“Our customers are usually nomads, they want to get the best comfort and quality seamlessly, without wasting any time or money. That’s why we provide a service that offers total flexibility for our customers by simplifying the entire process of furnishing a house and offering a positive user experience.” Adolfo Delibes, CPO, Rentchester

How to provide this level of services? How to ensure convenient, fluent onboarding process which takes no more than a few minutes? That’s the role of technology. Tech and data are for building exceptional user experience. Customers who want to rent furniture can choose verification via Kontomatik and be redirected to their bank’s app or online banking page, where they log in to complete the onboarding.“We wanted to create a simple and flexible service that allows people to surround themselves with the furniture they love and Kontomatik technology enables us to do it.” Ignacio Posadas, CEO, Rentchester

Make your credit decisions the most informed

In the first step implementation of Kontomatik technology allows reducing most of the manual action needed for the customer onboarding. In the next step, data are changed in meaningful insights. Thus, open banking and Kontomatik scoring Rentchester may verify customer identity and check creditworthiness to make sure that the client does not make a commitment that cannot afford.

“Checking customer financial background eliminates many manual actions – one of them is requiring a deposit. With open banking our customers can confirm their affordability in a few seconds” Adolfo Delibes, CPO, Rentchester - “Kontomatik provides a secure and reliable service which eliminates manual work, saves time and money and allows us to scale and grow.”

“Kontomatik provides a secure and reliable service which eliminates manual work, saves time and money and allows us to scale and grow.”

Adolfo Delibes, CPO, Rentchester

Open banking opens many possibilities to improve services and bring benefits to businesses and consumers alike. Write to us, and let’s talk about how open banking can impact your business.